A workshop-grade service
that treats your gear like our own.
PBComputers is a founder-run, on-site repair, cleaning, and upgrade specialist for desktops, laptops, and game consoles — serving Ann Arbor, Chelsea, and the wider Washtenaw County. The idea is simple: the care and honesty of a friend who's genuinely good with computers — done professionally, in front of you.
Built on a frustration you probably share
When a computer slows down, a laptop won't boot, or a console runs hot and loud, too many people get stuck choosing between shipping it off for two weeks, paying big-box prices for upsells they don't need, or gambling on a half-followed tutorial. None of those respect your time or your money.
PBComputers was started to be the fourth option: local, on-site, and fully transparent. We show up, diagnose the real problem, do the repair, cleaning, or upgrade at your table, explain what we're doing and why, and leave you with something that runs the way it should — plus the knowledge of how to keep it that way.
Principles we don't bend on
Full transparency
Nothing happens behind a counter. You watch the entire repair or cleaning and can ask anything at any point.
Honest pricing
You get the price before we arrive. No surprise fees, no invented problems, no pressure to upgrade.
Real craftsmanship
Proper diagnostics, fresh thermal paste, careful reassembly, and testing to confirm the fix on every single job.
Genuinely local
Based right here in Washtenaw County — you're talking to the person doing the work, not a call center.
Respect for your time
Most jobs are same-day, on the spot. Evenings and weekends are available because life is busy.
We stand behind it
Every job carries a 30-day workmanship guarantee. If something isn't right, we make it right.
Let's fix, clean, or upgrade something.
Tell us what you need and we'll get you an honest answer — usually within the hour.